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Absolute Product Failures vs. Relative Product Failures

Marketing Management

Absolute Product Failure and Relative Product Failure are concepts used to evaluate the success or failure of a product in terms of its financial outcomes. Here’s a breakdown for better conceptual clarity:


Absolute Product Failure

  • Definition: A product is considered an absolute failure when it fails to recover even its production and marketing costs.
  • Impact: The company suffers a financial loss because the product doesn’t generate enough revenue to cover the investment.
  • Key Indicator: Total costs (development, marketing, distribution, etc.) > Total revenue.

Example:

The Microsoft Zune failed as it didn’t sell enough units to recover the costs of production, distribution, and marketing. This left Microsoft with a net financial loss.


Relative Product Failure

  • Definition: A product is classified as a relative failure when it recovers its costs but fails to achieve the expected level of profitability.
  • Impact: The company breaks even or makes a small profit, but the product does not meet the forecasted financial or market performance.
  • Key Indicator: Total revenue ≥ Total costs, but actual profit < Expected profit.

Example:

Amazon’s Fire Phone sold units and recovered its production costs, but it didn’t achieve the high sales figures or market penetration expected.


Key Differences

Aspect Absolute Product Failure Relative Product Failure
Definition Product doesn't recover its costs. Product recovers costs but falls short of expectations.
Financial Outcome Results in a net financial loss. Results in minimal or no profit.
Company Impact Severe financial damage. Missed opportunities but limited financial harm.
Example Microsoft Zune. Amazon Fire Phone.

Exam Tip

For UGC NET, remember the difference lies in whether costs are recovered and how profits compare to expectations. These distinctions often appear in assertion-reason or case-based questions.


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